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We apply VAT or sales tax where required. The exact tax treatment depends on the billing details on your account. You can see your tax rate on the Billing page in the bunny.net dashboard.
Tax rate on billing page

Your tax rate is displayed under the balance on the billing page.

All prices in our dashboard and on our website are shown without any tax.

How to update your billing details

You can update your billing details on the Account settings page in the bunny.net dashboard. The new tax jurisdiction and rate take effect on the first day of the next month. You’ll see your future tax rate and when it will take effect on the Billing page in the bunny.net dashboard.
Future tax rate

Future tax rate notification.

We do not change tax rates mid-month, so the new tax rate will be applied to invoices for next month’s usage and onward.

VAT

Slovenia

bunny.net is a Slovenian company, so if your billing address is in Slovenia, we will automatically charge VAT at a flat 22% rate.

European Union (EU)

If your billing address is in an EU country (except Slovenia), we will automatically charge VAT at that country’s rate.
If you add a valid VAT number to your account, we’ll apply the reverse charge and your tax rate will be 0%. You’ll be responsible for accounting for any VAT due under your local rules.

Egypt

If your billing address is in Egypt, we will automatically charge VAT at a flat 14% rate.
We will start charging Egypt VAT on February 1, 2026.

Kenya

If your billing address is in Kenya, we will automatically charge VAT at a flat 16% rate.
We will start charging Kenya VAT on September 1, 2026.

U.S. sales tax

If your billing address is in the U.S., we will automatically charge sales tax on digital services when it is required by the customer’s state and local laws. This affects only customers in states or localities that tax digital services. U.S. sales tax on digital services is not consistent across the country. Some states tax digital services, others do not, and some apply tax only in specific cases. Rules and rates also change over time.

How we determine your sales tax

We calculate sales tax based on:
  1. Your billing address state and locality. U.S. sales tax is mainly state-based, and many states allow local add-ons.
  2. How that state taxes digital services. Each state defines digital service taxability differently.
Because rules vary, two customers with the same usage can see different tax results if they are in different states.

U.S. tax exemptions

If your organization is tax exempt, send us a valid state exemption certificate. After verification, we will stop charging sales tax on future invoices, as required by that state.
Exemptions are state-specific. The certificate must match the state on your billing address.We cannot remove tax retroactively unless state rules allow it and your certificate covered that period.

Need help

If you have questions about how tax applies to your account, or if you need help submitting a U.S. exemption certificate, our Super Bunnies are here to help. Just open a support ticket in the dashboard or email support@bunny.net.
Last modified on August 11, 2026